Statement of Work: The Load Board

Build Price (One-Time):	$799
Monthly Fee (Recurring):	$50
Delivery Timeline:	Maximum 5 days
Included Revisions:	2 Rounds at no charge

1. Overview

This Statement of Work defines the deliverables, timeline, and terms specific to your The Load Board package. This SOW is incorporated into and made part of the Master Terms of Service. In the event of any conflict between this SOW and the Master Terms, the Master Terms control.

2. Included Deliverables

Your build includes the following deliverables:

Landing page with hero section and compelling carrier messaging
Professional domain registration and setup
Google Business Profile creation and optimization
FMCSA safety score display (integrated from SAFER database)
DOT/MC number display and verification
About Us section with carrier story and competitive advantages
Services offered (dry van, flatbed, reefer, tanker, etc.) with descriptions
Driver recruiting page with CDL requirements and benefits
Shipper/broker-facing sections (freight quote request form, capacity)
Professional email setup (multiple team members supported)
Contact form with routing options
Call-to-action buttons (quote, recruit drivers, contact)
Map integration with service area coverage
Social media integration
Mobile responsive design
Basic on-page SEO optimization
Google Analytics integration

3. Intake Process

To begin your project, you will complete a structured intake questionnaire containing 21 questions. This questionnaire collects all necessary information to populate your website template, including:

Business details (company name, phone, address, service areas)
Fleet and DOT/MC information
Services offered (dry van, flatbed, reefer, tanker, etc.)
Content (about us, driver recruiting copy, shipper messaging)
Branding (colors, logo, photos)
Desired domain name and email preferences

The intake form is mandatory to start development. No work begins until this is fully completed and submitted.

4. Development Timeline

Maximum Delivery Window: 5 days from intake completion

Our target is to deliver faster, but we guarantee completion within 5 days. This timeline begins once we receive your completed intake form. Delays caused by incomplete or slow client responses may extend the timeline.

5. Revision Terms

Your build includes 2 (two) rounds of client-requested revisions at no additional charge.

Revision Round 1: Submit feedback within 3 business days of initial delivery.
Revision Round 2: Submit feedback within 3 business days of Revision Round 1 delivery.
Additional Revisions: Beyond 2 rounds, $75/hour applies. We will provide a time estimate before proceeding.

6. Payment and Cancellation

Build Payment: Full payment of $799 is due immediately upon purchase. This is non-refundable.
No Refunds: Once work begins, no refunds are available, even if you cancel the project.
Monthly Service: After delivery, your account will be set up for recurring monthly billing at $50/month. You may cancel anytime with written notice.
See Master Terms for payment, suspension, and cancellation details.

7. Scope Boundaries

Included:

Website design, development, and deployment
Domain registration
Web hosting
2 rounds of revisions

Not Included (Extra Charge):

Custom features beyond template scope ($75/hour)
Third-party integrations not standard to your tier ($75/hour)
Ongoing content updates beyond monthly maintenance ($75/hour)
SEO optimization beyond tier deliverables ($75/hour)

8. Acceptance and Launch

Once your site is delivered, you have 7 days to review and provide feedback for revisions. After 7 days without feedback, your site is considered accepted and will be launched live.

Launching live means your site will be publicly accessible and indexed by search engines.

9. Support After Launch

Your monthly fee ($50) covers:

Hosting and uptime monitoring
Email account management
Domain renewal and DNS management
Security updates and backups
Standard support (24–48 hour response time)

10. Governing Terms

This Statement of Work is supplemental to and governed by the Master Terms of Service. All limitations of liability, indemnification, warranties, and dispute resolution terms in the Master Terms apply to this engagement.

By purchasing this service, you acknowledge that you have read and agree to this Statement of Work and the Master Terms of Service. Your continued use of your website constitutes acceptance of these terms.